Tool
Review Insights
It turns your business's public Google Maps reviews into an executive report and a dashboard: what your customers praise and what they complain about, with nobody reading reviews one by one.
What it does
Everything your customers say, organized and with a plan.
What they think, topic by topic
Whether they praise you or complain, on food, service, prices and wait times.
What repeats the most
The topics that come up again and again, ranked by how much weight they carry.
What to handle first
Urgent complaints go straight to the top, so you know where to start.
How you stack up against competitors
Add a competitor and see where you're winning and where they're pulling ahead.
A concrete plan
Clear steps to fix what's costing you the most today, in priority order.
It lands in your inbox
A report you can read in five minutes and a dashboard to check whenever you want.
How it works
Three steps, and you don't touch a thing.
- 1
Find your business
Pick it from Google Maps. Add a competitor if you want the comparison.
- 2
We analyze it
We read every review for you and sort them by topic, sentiment and urgency.
- 3
It lands in your inbox
A few minutes later you have the report and the dashboard in your email. Free.
Real examples
See what comes out of the reviews.
Businesses we've already run through Review Insights. Open any of them and browse the full report: sentiment, topics, urgencies and action plan.
Your business
Now, with your own business.
Find your business, add up to two competitors if you want the comparison, and we'll email you the analysis. Free, we never ask for access to your account, and we spot the industry ourselves.
The full suite
The other digital employees.
And this is just the assessment.
With what your customers are saying, we build what comes next: the chatbot that answers them, the dashboard for your sales, or the automation that takes the repetitive work off your hands. The first conversation is free.