Tool
A chatbot that runs your customer support.
It answers on WhatsApp and on your website, understands voice notes and photos, quotes from your catalog, and maps out what your customers ask for. The same brain, dressed in your brand.
- Ask it for a recommendation: “what should I drink with a steak dinner?”
- Ask for a price, or send it a voice note.
- Order something it doesn't carry. Watch it log the miss for the panel.
Terruño is a fictional wine shop we built as a demo. It's an Argentine shop, so the wines and the prices are, but Cata will talk to you in English. The engine behind it is the one that would run in your business, with your products and your way of talking to customers.
What it can do
All the repetitive part of support, handled.
WhatsApp and web
It answers on the channel where your customers already write, and on your own site.
Voice notes and photos
It transcribes audio and understands images. Customers write the way they talk.
Catalog and prices
It finds your products and builds a price card ready to send.
Thread memory
It remembers the conversation: it won't re-ask what you already told it.
Hands off to a person
When a human is needed, it passes the baton with the context already laid out.
Demand map
It logs what people ask for that you don't carry: the list of what you could be selling.
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Live demo. Go on, actually message it.
Your business's panel
Every conversation feeds a dashboard: how much people ask, and about what. And the most valuable part: what they ask for that you don't carry yet.
And while it answers, it tells you what's going on.
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And the business's sales get a full dashboard of their own: Business dashboards →
Want something like this for your business?
We build it with your catalog and your way of talking to customers. The assessment is free.